Microsoft Dynamics CRM Training

Name: Microsoft Dynamics CRM Training
Rating: 4.623816226901075 (69912 reviews)

MS Dynamics 365 is a powerful customer relationship management platform of Microsoft. Thanks to its unique and powerful features, the CRM platform has gained lots of popularity among firms. With the help of the MS Dynamics 365 CRM platform, a company can manage and optimize its sales process and marketing process very easily and efficiently. During the MS Dynamics 365 CRM training, you will acquire knowledge about the different modules of the Dynamics 365 CRM platform. Plus, you will learn about the functional modules of the CRM platform.
Things you will learn:

Basics of the Dynamics CRM platform

MS Dynamics CRM best practices

Functional modules of the CRM platform

How to manage/administer the MS Dynamics CRM platform

Customizing the customer relationship management platform

The Dynamics CRM training program is for aspiring MS Dynamics CRM experts and for students who wish to pass the Dynamics 365 Fundamentals exam.
Prerequisites:

Basic computer knowledge

Basics of Microsoft Dynamics CRM

Passion for learning

Go-getter attitude

This course is for:

Aspiring Microsoft Dynamics CRM experts

IT consultants

IT administrators

Engineering graduates

By joining the MS Dynamics CRM training program, you will get to learn about key modules of the CRM platform. Furthermore, your will master the skills that a Dynamics CRM expert must have. The main aim of the MS Dynamics CRM training program is to:

Help students learn all the ins and outs of the MS Dynamics CRM platform

Help students prepare themselves for the MS Dynamics certification exam

Make students proficient in configuring the modules/features of the CRM platform

Teach students how to extract insights with the help of the CRM platform

Helps students understand the duties of a Dynamics CRM expert

Make students become proficient in using all the features of MS Dynamics 365 CRM

Our MS Dynamics CRM faculty/trainer will help you:

Learn how to utilize the power of the Microsoft Dynamics CRM platform for the benefit and growth of a company

Become an expert in working with all the features of the Dynamics 365 CRM

Become a skilled MS Dynamics CRM consultant

Understand the duties of an MS Dynamics CRM consultant

Become an expert in ER modeling

Become an expert in creating dashboards and reports with Dynamics CRM platform

The demand for competent Dynamics CRM consultants is skyrocketing. The biggest reason behind this increasing demand is the rapid rise in the number of firms using the MS Dynamics CRM platform for managing their prospects/customers. As per the AmbitionBox website, a Dynamics CRM consultant can make around 4 lakh to 10 lakh PA as a fresher. On the other hand, an experienced Dynamics CRM consultant can make around 27 lakh or more PA.

A lot of opportunities are available for growth for MS Dynamics CRM experts in the market. Moreover, Dynamics CRM professionals are also rewarded handsomely by their clients. In short, there are lots of benefits in pursuing your career as a Microsoft Dynamics CRM consultant.
Jobs you can take after MS Dynamics CRM training:

Dynamics CRM consultant

MS Dynamics trainer

Dynamics CRM technical consultant

Mentor to a team

There is no shortage of growth opportunities for MS Dynamics consultants in the market. Thus, if you wish to have a successful/exciting career, then you must become an MS Dynamics CRM Consultant.

MS Dynamics 365 is an astonishing customer relationship management platform of Microsoft. Thanks to its phenomenal and powerful features, the CRM platform has gained lots of popularity among small and large size firms. With the help of the MS Dynamics 365 CRM platform, a company can manage and optimize its sales process and marketing process very easily and efficiently. This is why this robust CRM platform of Microsoft has gained so much popularity in the market in a very short time.
Key reasons why Dynamics CRM is so popular:

Easy to use

Highly customizable

Highly scalable

Enhances a firm’s productivity

User-friendly

A Dynamics CRM consultant performs lots of important duties for its clients. He setups the CRM platform and administers it. Besides this, he is responsible for customizing the CRM platform and configuring its functional modules. In short, the job of a Dynamics CRM professional is not as easy as it may seem to be.
Key Responsibilities of a Dynamics CRM professional:

Creating reporting dashboards

Develop SSRS reports

Write technical specifications

Perform general maintenance tasks

Mentor team members

Build/configure CRM forms

Participate in meetings

There is a tremendous increase in demand for MS Dynamics CRM professionals in the market. The main reason behind the skyrocketing demand of these professionals is that large numbers of companies use MS Dynamics CRM for managing their customer relationships. This is why employers are always looking to hire MS Dynamics CRM professionals for their companies.
Top Hiring Companies:

Accenture

Deloitte

DXC

CCS Technologies

Hitachi Solutions Ltd

Inspirisys Solutions

CodersBrain

Once you complete the Dynamics CRM training program, you will be equipped with all the skills that a competent Dynamics CRM professional must possess. Furthermore, you will also get a Microsoft Dynamics training participation certificate after the course.
Additionally, you get:

100% placement support

Interview grooming sessions

Resume preparation

Mock sessions

Advantages of Getting Certification:

Industry-recognized certification

Hike in salary

Lots of job opportunities

Boost your job profile

Showcase your expertise in using MS Dynamics CRM software

Why Should You Do MS Dynamics CRM Training?

Lots of opportunities are available for Dynamics CRM professionals.

An MS Dynamics professional can earn ₹4 to ₹10 PA.

An experienced MS Dynamics professional to ₹27 lakh PA.

There is a shortage of MS Dynamics CRM professionals in the market.

An MS dynamics professional can earn $115,000 PA in the USA.

Request more information

By registering here, I agree to Croma Campus Terms & Conditions and Privacy Policy

Microsoft Dynamics CRM Training Programs

Microsoft Dynamics CRM TrainingPrograms

MS Dynamics 365 CRM Functional Training

40k LearnersWeekend/WeekdayLive Class

2 Live Project
Self-Paced/ Classroom
Certification Pass Guaranteed

4.8 (36989)

View Details Course Curriculum

What is CRM

How to Access CRM

How to Activate 30 days CRM online trial version

Difference between CRM Online and CRM on- premise Version

Three Modules in CRM - Sales, Marketing and Services

CRM Records:

Owner of the record

Status of the record

Sorting

Assigning and sharing Record

Views -System Views and Personal View

Editable Grid

Search and Advanced find search

MS Dynamics CRM Architecture

Setting Personal Options

Get full course syllabus in your inbox

MS CRM Entity Model

Customization Concepts Entity Types and Attributes Data Type

Creating Custom Entities, Attributes and main form and Global Option Set

Form Customization Overview.

Create and Modify Forms.

Types of Forms in CRM -

Quick Create Form

Quick View Form

Mobile form

Create and manage Multiple Main Form

Role based Form

Get full course syllabus in your inbox

Types of Entity Relationships

Relationship Behaviours

Creating Entity Relationships

Get full course syllabus in your inbox

Default Solution

Managed Solution

Unmanaged Solution

Managed Properties

Get full course syllabus in your inbox

Introduction to Business Unit

Team

User

Security Model in CRM

Role Based Security, Access rights and Privileges

Record Level Security

Field Level Security

Auditing Overview

Get full course syllabus in your inbox

+ More Lessons

MS Dynamics 365 CRM Technical Training

40k LearnersWeekend/WeekdayLive Class

2 Live Project
Self-Paced/ Classroom
Certification Pass Guaranteed

4.9 (74856)

View Details Course Curriculum

Plan for customization

Define CRM; differentiate configuration, customization, extendingand development; design appropriate customizations; identify documents in the Microsoft Dynamics CRM implementation guide

Solutions Management

Understand business requirements, understand the benefits of solutions, create solutions, export managed and unmanaged solutions, import solutions, describe default solution, specify a publisher, work with multiple solutions, describe solution components

Manage customizations

Describe component dependencies; describe customization concepts for entities, fields, forms, views and charts; publish customizations

Get full course syllabus in your inbox

Understand security concepts

Describe business units, describe Microsoft Dynamics CRM security features, identify privileges and access levels for security roles, describe security role interaction with business units

Manage access

Create and maintain users, create owner teams, describe owner teams and sharing, manage security roles for users and teams, differentiate owner teams and access teams, create access team templates, add access team sub-grids to forms

Work with field-level security

Identify entities for which field-level security is available, create field security profiles, define field permissions, add field permissions, assign field security profiles to users and teams

Manage auditing

Enable entity-level auditing, enable field-level auditing

Get full course syllabus in your inbox

Create custom entities

Describe entity customization concepts; create custom entities; configure display names, plural names and schema names; configure entity ownership; create custom activity entities; set primary fields

Manage custom entities

Configure entity properties including display areas, communication and collaboration options, fixed properties, data services options, Microsoft Outlook options, mobile options; modify custom entities; delete custom entities; identify dependencies

Get full course syllabus in your inbox

Create and maintain fields

Describe field customization concepts, create fields, describe ways new fields can be created, delete custom fields

Configure field properties

Identify field data types; identify field display formats; configure the requirement level field property; configure searchable, audit and field security field properties; identify properties that can be changed for existing fields

Manage special fields

Configure local and global option sets, configure status and status reason fields, describe dependencies, create calculated fields, describe the purpose of rollup fields, create rollup fields

Get full course syllabus in your inbox

Describe entity relationships

Identify different relationship types; describe one-to-many, many-to-many and manual many-to-many relationships; describe special many-to-many relationships such as marketing list members, queue items and follows; identify supported and unsupported relationships; identify cascading behaviors such as Assign, Share, Unshared, Re-Parent, Delete

Manage entity relationships

Create entity relationships, map fields, manage connections and connection roles, work with relationship hierarchy visualization

Get full course syllabus in your inbox

+ More Lessons

MS Dynamics 365 CRM Techno-Functional Training

30k LearnersWeekend/WeekdayLive Class

0 Live Project
Self-Paced/ Classroom
Certification Pass Guaranteed

4.9 (65412)

View Details Course Curriculum

+ More Lessons

Need Customized curriculum?

Mock Interviews

Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.How Croma Campus Placement Process Works?

Projects

Validate your skills and knowledge by working on industry-based projects that includes significant real-time use cases.Gain hands-on expertize in Top IT skills and become industry-ready after completing our project works and assessments.Our projects are perfectly aligned with the modules given in the curriculum and they are picked up based on latest industry standards.Add some meaningful project works in your resume, get noticed by top industries and start earning huge salary lumps right away.

Request more information

Phone (For Voice Call):

+91-971 152 6942

WhatsApp (For Call & Chat):

+91-8287060032

FAQ's

Basic computer knowledge
Basics of Microsoft Dynamics CRM
Passion for learning
Go-getter attitude

Students can complete the MS Dynamics CRM training program in around 35-45 days.

A competent MS Dynamics CRM professional will train you.

As an MS Dynamics CRM professional, you can earn around ₹4 to ₹10 lakh PA.

Dynamics CRM consultant
MS Dynamics trainer
Dynamics CRM technical consultant
Mentor to a team

Career Assistance

- Build an Impressive Resume
- Get Tips from Trainer to Clear Interviews
- Attend Mock-Up Interviews with Experts
- Get Interviews & Get Hired

Training Features

Instructor-led Sessions

The most traditional way to learn with increased visibility,monitoring and control over learners with ease to learn at any time from internet-connected devices.