- Salesforce service cloud refers to the CRM (Customer Relationship Management) platform which gets used for customer service & support. Moreover, it is based on the sales cloud product which is helpful for the sales professionals. The service cloud helps out the users by automating service processes, streamlining workflows, and finding out the important things related to customer service agents.
- Service cloud can easily listen out the responses to customers across a variety of social media platforms. Additionally, social customer service gets integrated with the Salesforce customer success platform which assists the social team in gathering a comprehensive picture of customers. Resultantly, to demand of these factors demand Salesforce Service Cloud Consultant Online Training booming across different countries.
- The Salesforce service cloud consultant online training in India aims to offer solid fundamental knowledge regarding the core concepts. It also offers exposure to the current industry use-cases. Here are the mentioned course objectives of this training:
Experiencing & managing implementation projects.
Inculcating out the strong analytical & problem-solving skills.
Knowledge of various salesforce product lines.
Strong understanding of internet technologies as well as cloud computing.
Understanding the data and database management.
Become familiar with the software development lifecycle.
- The average salary of a Salesforce service cloud consultant online training in India gets in the range of Rs 15,50,000 per annum. Moreover, individuals can earn RS794 per hour. If we check out the entry-level position's salary after completing Salesforce sales cloud consultant online training you can get the salary of Rs 1,075,000 per annum.
- A Salesforce Certified Service Cloud Consultant designs & deploys the solution which simultaneously supports our customer businesses by using salesforce applications. Moreover, the consultant has experience in designing various solutions. As the Salesforce Service Cloud Consultant Online Training in India gets completed you have the below-mentioned career prospects:
Creating as well as executing the successful solutions.
Setting up the new changes in the organization for effective management.
You can work in the customer support team for ensuring to solve the customer issues.
Certifications also influence the salary of salesforce consultants which boosts the salary by 25%.
Moreover, these professionals consist of the general & technical skillset. For example; it will help out ineffective team management, smoother business communication, etc.
- The service cloud gets designed out for supporting the current, past, and future clients' requests for assistance. Between Salesforce Service Cloud & Sales Cloud the major distinctions each of getting designed for a specific set of features. Before enrolling in Salesforce Service Cloud Consultant Online Training in India you get to see the popularity:
According to the latest results which come out from 2015 to 2017 there is a 32% increase in customer happiness.
Salesforce is the prominent name in CRM (Customer Relationship Management) technology on the market today so it is top rated.
Service cloud assists our companies in streamlining their processes & calls, reducing the issue resolution times which improves customer satisfaction.
Now, the day's gone ways of multiple notebooks, notepads, and others. You can maintain it effectively with the help of the salesforce cloud.
With the help of the service cloud, you can gather out the power of Live Messaging, Email-to-case & Live Agent to the customers.
Service Cloud offers organizations better ways for improving the overall customer satisfaction for creating a reputable business.
- With increasing time salesforces sales cloud consultant job horizons are expanding day by day. The consultant uses salesforce technologies for deploying new technologies. After completing Salesforce Service Cloud consultant online training, you need to follow the below-mentioned primary duties:
Technical solution shaping out the pre-sales for deals & opportunities.
They are responsible for gathering fit-gap analysis and high-level solution shaping.
Responsible for pre-sales work around the road mapping & implementation plan.
Conducting the peer review with the leadership of salesforce technology.
Participating in discovery management & requirement gathering.
- Organizations like TCS, IBM, Cisco, Tesla, Infosys, and Birlasoft hire professionals who have proficiency in the Salesforce service cloud. After completing the course from Salesforce service cloud consultant online Training there are various startups & small organizations become ready to hire you.
- If we talk regarding Salesforce service cloud consultant online training in India then it helps out the candidates in getting out the certificates which are 100% globally recognized. These certificates get out available in physical as well as digital formats. Moreover, it offers a competitive edge in comparison to the other non-certified peers.
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Salesforce Service Cloud Consultant
The Salesforce Certified Service Cloud Consultant exam has been built for candidates with the experience to implement Salesforce Service Cloud solutions in a customer-facing role. Candidates planning to take the exam should have proven experience with administering and configuring of a Salesforce application.
Multiple Choice and Multi-Response Questions
Proctored Exam
$200 USD
105 Minutes
60 Questions
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