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Become an expert in customizing and configuring Salesforce. Enroll yourself today to learn Salesforce administrator.

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Course Duration

30 Hrs.

Live Project

2 Project

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Salesforce

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  • Salesforce is one of the most renowned CRM software in the market. CRM software enables a firm to build and maintain strong relationships with its existing customers, prospects, and clients. Furthermore, the software enables a firm to store their customer details, track leads, gain access to useful insights, automate business flows, etc.
  • Things you will learn in Salesforce Administrator Training:
    • Salesforce Terminology

      How does the CRM software work

      Creating and managing users

      What are the various security features of Salesforce

      Creating and customizing tabs

      How does Salesforce organize the data

      Salesforce Cloud

      Service Cloud, etc.

  • Prerequisites of Salesforce Admin Training
  • There are no minimum prerequisites for joining this Salesforce Administrator Course. However, it would be an advantage if you have basic knowledge about Salesforce and its various functions/features which are available for use by an end-user.
  • This Salesforce Administrator Certification is for:
    • Newbies who don’t have in-depth knowledge about Salesforce.

      Salesforce users that have basic knowledge of CRM software and its various functions and features.

      Aspiring Salesforce Administrators.

      IT managers.

Salesforce Administrator Certification Training

About-Us-Course

  • This Salesforce Admin Course will help you become proficient in working with the core administration features of the software. Moreover, by taking up the Salesforce Admin Certification, you will learn to set up, configure and manage Salesforce and work with its various functions/features which are available for use by an end-user.
    • Help students understand Salesforce terminology.

      Teach students how to configure the user interface of Salesforce.

      Make students comfortable in configuring and working with various functions of Salesforce.

      Help students understand the different security features available for end-users of Salesforce.

      Make students comfortable in implementing automation using Salesforce.

      Help Students become proficient in customizing features of the CRM solution.

      Help students become proficient in creating and managing users on Salesforce.

      Make students comfortable in working with Salesforce Cloud.

      Teach students how to use Service Cloud without any difficulty.

      Our Trainers Will Help You understand Salesforce Administrator Training in-depth.

  • In this Salesforce Administrator Course, the trainers will help you with the following parameters.
    • Understand how to set up, configure and manage Salesforce.

      Become familiar with various functions/features of Salesforce which are available for use by an end-user.

      Learn how to optimize the CRM solution.

      Our Salesforce Administrator Certification will also help you learn how to configure the UI of the CRM solution.

      Become an expert in creating and customizing tabs.

      Understand the functioning of Salesforce Cloud.

      In fact, you will also learn how to work with Service Cloud.

      Understand the roles and responsibilities of a Salesforce Administrator.

      Become a competent Salesforce Administrator.

  • There is a huge demand for Salesforce Admin Training in the market, majorly because of its bright scope. This is mainly because of the benefits that a Salesforce Administrator provides to an organization.
    • As per Indeed and other leading job portals, an expert Salesforce Administrator can earn a hefty amount of money for his services.

      On average a fresher Salesforce Administrator can earn around 5,00,000- 6,00,000 per year while working.

      Whereas an experienced Salesforce administrator can earn around 11,00,000- 12,00,000 per year for his services.

      In short, by obtaining Salesforce Admin Course, you will earn handsome remuneration by working as Salesforce Administrator in an organization.

  • As a Salesforce Administrator, you will get lots of career opportunities for progression as compared to other professionals working in an organization. Here are some of the career options that you will get once you complete your Salesforce Administrator Training:
    • Work as a Salesforce Administrator.

      Train for any other role in Salesforce like Developer, Marketing Cloud specialist, Architect, etc.

      Enhance your skills and become a Senior Salesforce Administrator.

      Actively contribute to the Salesforce community.

      Become a Salesforce trainer and train other aspiring Salesforce Administrators.

  • A lot of career opportunities for progression are available for Salesforce Administrators. Thus, if you wish to have an exciting career full of lots of growth opportunities then you should definitely join the Salesforce Administrator Course program to become a competent Salesforce Admin.

  • Salesforce CRM is a very robust and popular CRM solution that empowers a company to build and maintain strong relationships with its existing customers, prospects, and clients. Besides this CRM solution empowers a firm to automate its business flow, track leads, gain access to powerful insights, etc. Amazing, right.
  • Here are some of the key reasons behind the popularity of the Salesforce Admin Course:
    • The company focuses on innovation and constantly improving the existing features of its CRM solution.

      It is in fact, highly scalable and is perfect for any type of business whether it is big or small.

      Salesforce has a very active online community that provides constant support to other Salesforce users.

      The company has put a lot of effort and hard work into making its CRM solution very easy, customizable, and scalable.

  • Salesforce Admins are proficient in working with different Salesforce products and their functions and features that are available for use for end-users. Companies employ them for administering their Salesforce systems, training their staff about different Salesforce products, managing their sales databases, etc. But the responsibilities of a Salesforce Admin may vary from company to company. Moreover, by enrolling in the Salesforce Admin Certification, you will understand every role in a much better way.
  • Here are some of the major responsibilities of a Salesforce Administrator:
    • Optimize Salesforce systems/products

      Setup, upgrade, and configure Salesforce systems

      Manage users, workflows, and groups

      Import leads data, contact data, and other useful data into Salesforce systems

      Manage Sales Cloud

      Build custom reports/dashboards on Salesforce systems

      Perform database maintenance tasks

  • Salesforce is a globally famous and renowned CRM solution that has a customer base of around 1,50,000 customers and this number is rapidly increasing with each passing year. This is due to the benefits that Salesforce CRM provides to an organization. In fact, you need to have a legit Salesforce Administrator Training accreditation to get into renowned companies.
  • Thus, many organizations are constantly searching for professionals that can help them utilize the power of this robust CRM solution.
  • Here are some of the top organizations hiring for Salesforce Admin jobs:
    • Cognizant technology solutions

      Tata Consultancy Services

      Accenture

      Tech Mahindra

      Wipro

      Amazon

      Infosys

      Google

      IBM, etc.

  • Once you complete the Salesforce Admin Training you will get a globally recognized certification for validating your skills. Moreover, you will be prepared to clear the Salesforce Admin Course exam very easily. Besides this, you will receive 100% placement support from our dedicated placement team.
  • Advantages of getting Salesforce Admin Certification:
    • Globally recognized certificate

      Huge remuneration

      Increased worth in the job market

      Help you demonstrate your competence in working with Salesforce CRM.

Why Should You learn Salesforce Admin Training ?

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CURRICULUM & PROJECTS

Salesforce Administrator Certification Training

    Cloud Computing Overview

    • Introduction to Cloud Computing
    • Introduction to IAAS, PAAS, SAAS
    • Deployment Models
    • Introduction to CRM
    • How can CRM help
    • Evolution of CRM
    • Advantages of CRM
    • A view of available of CRM Products

    Introduction to Salesforce CRM

    • What is Salesforce.com
    • Salesforce CRM Overview
    • Why Salesforce
    • Understanding Salesforce Architecture
    • Services Provided by Salesforce
    • Salesforce Vs Other Cloud
    • Market Demand for Salesforce CRM.
    • Job Market and growth in CMR industry.
    • Salesforce Editions, Licenses and Pricing
    • Salesforce Sandboxes (Dev, QA, Full, Prod.)
    • Creating First SFDC Dev Account
    • Salesforce.com CRM Editions
    • Salesforce.com Navigation Overview
    • Creating Salesforce Developer Account

    Salesforce Applications

    • Sales Cloud, Service Cloud, Custom Cloud
    • Rapid application Development, Cost Reduction & Quality Products

    Salesforce Certifications

    • Certified Administration (201)
    • Certified Advanced Administration (211)
    • Salesforce certified platform developer 1 (PD1: 401)
    • Salesforce certified platform developer 2 (PD2: 501)

    Organization Setup

    • Salesforce Quick Navigation Walk Through
    • Popular Std. Objects and their purpose
    • Set up Menu Intro (Various OOB and Dev Options
    • Popular in different other objects
    • Organization profile, Currency etc.
    • Salesforce User Interface Overview
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    Objects in Salesforce

    • Types of objects available in salesforce
    • Standard Objects
    • Custom Objects
    • Use of Standard Objects and Custom Objects in Salesforce
    • Difference between standard and custom object
    • Limitations of Standard Objects

    Tabs in Salesforce

    • Introduction to tab
    • Assigning tab to object
    • Types of Tab - Custom Object Tabs, Visualforce, Web tab, Lightning Page tabs

    Intro on various Data Types/Fields

    • Various data type fields creation
    • Standard Data types
    • Read only Data types
    • Relational Data types
    • Roll-Up Summary Fields and its features.
    • Limitations of Roll-up Summary Fields
    • Required, External Id, Default Value and Unique fields

    Object Relationships

    • Introduction to Relationships
    • Need of Relationships in salesforce
    • Brief on Types of relationship
    • Master-Details, Lookup, Self-relationship, External lookup relationship, Indirect lookup relationship, Many-to-many relationships (Junction object), Hierarchical relationship
    • Deep in to Junction object
    • Use of Junction object.
    • Difference between master-detail and lookup relationship How to convert lookup to master details and vice Versa.
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    Defining Workflows

    Workflow Rules

    Types of evaluation criteria in Workflow rules

    Introduction to Approval Process

    Understanding Approval steps, Approval actions, Rejection actions

    Introduction to process builder and its action

    What is the difference between workflow and process builder

    Workflow Actions

    • Email Alert
    • Task Create
    • Field Update
    • Outbound Message

    Difference between Evaluation Criteria and Rule Criteria

    Workflow Vs Trigger

    Email Templates Overview

    Email Templates for Email Notifications

    Sending Email Templates

    • Sending Single emails
    • Sending Mass emails.

    Types of Templates

    • HTML (Using Letter Head)
    • Custom HTML (without using letter head)
    • Visual force Email Templates
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    Understanding of formula fields

    Purpose of formula field

    Types of formula field in salesforce

    Text/Logic/Math/Date functions & Other popular functions

    Introduction to cross object formula

    What is the need for object formula

    Introduction to validation rule, Need, and Various popular functions

    What is the difference between the formula field and Rollup summary in Salesforce

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    Page Layouts

    • Defining Page layouts
    • Field order changes
    • Adding custom buttons and links
    • Defining required and read only fields
    • Adding related list
    • Adding Sections in Detail page

    Record Types

    • To create and maintain record types for your organization.
    • Display different page layouts and picklist values based on record types.
    • Uses of Record Types

    Field Dependencies

    • Controlling field/Dependent field
    • Making dependent pick list fields
    • Limitations
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    Introduction to User Management, User Object

    Different types of user licenses available - Salesforce, Salesforce Platform

    Roles and Profiles

    Creating Users

    Permission Sets

    Profile Vs Permissions Sets

    Password Policy

    IP Address security

    Login hours & Session settings

    OWD -Public Read/Write, Public Read, private only

    Manage record access with the role hierarchy

    Sharing record-Manual and owner based

    Manage field-level security

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    Introduction to Data migration

    Overview to Data loader and its installation process Data Loader Action-Insert, Update, Delete, hard delete

    Configure the Data Loader via command line

    Attachment upload with Data loader

    Data Loader Vs Other Third Party ETL Tools

    Introduction to salesforce import wizard

    Mass Transfer Records and Delete of Records

    Difference between Data loader and import wizard

    Mass Transfer Records and Delete of Records

    Back up data with a weekly export

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    Introduction to Data Visualization-Reports and Dashboard

    Introducing Reports and Custom Reports

    Types of report-Tabular, summary, Matrix, and joint report

    Understanding the formula field and bucket field.

    Add a chart and a few other features like highlighting

    Understanding -Reporting Snapshots, Report types

    Overview to the dashboard and its types

    What is a dynamic dashboard

    Adding Dashboard Snapshots to Home Page

    Understanding Sharing & Security of Reports-Dashboards

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    What is AppExchange

    Installation of an App

    Uninstall an App

    Create a custom app

    Service Cloud Console

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    Create flows

    Screen Flows

    Scheduled Trigger Flows

    Auto Launched Flows

    Record Triggered Flows

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    Create Chatter Group

    Adding User to Chatter Group

    Post Message to Chatter

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+ More Lessons

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FAQ's

There are no minimum prerequisites for joining this course. But it would be an advantage if you have basic knowledge about Salesforce and its various functions/features which are available for use by an end-user.

It may take around 40-45 days for completing the Salesforce Administrator Certification training.

You will receive a Salesforce Administrator training certificate from Croma Campus. However, if you wish to get a Salesforce Certification then you will have to register for the Salesforce Administrator certification exam on the official website of Salesforce and clear the exam.

The Salesforce Certification process is described below:

  • Step 1: Complete this training program.
  • Step 2: Visit the official website of Salesforce and register yourself for the Salesforce Administrator Certification exam.
  • Step 3: Clear the exam and become a certified Salesforce Admin.

You will learn under a skilled Salesforce Administrator that has years of working experience.

Yes, we do provide a free demo class to students who wish to enroll themselves in the Salesforce Administrator Certification training program.

Currently, we are only providing online classes to students because of covid guidelines.

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  • - Get Tips from Trainer to Clear Interviews
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  • - Get Interviews & Get Hired
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Salesforce Administrator (ADM-201)

The Salesforce Administrator exam has been built for people holding experience with Salesforce and continuously search for ways to help their companies in return more from additional features and capabilities.

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Format

Multiple Choice and Multi-Response Questions

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Type

Proctored Exam

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Cost

$200 USD

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Time

105 Minutes

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No of Questions

60 Questions

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Passing Score

65% or above

Training Features

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The most traditional way to learn with increased visibility,monitoring and control over learners with ease to learn at any time from internet-connected devices.

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Real-life Case Studies

Case studies based on top industry frameworks help you to relate your learning with real-time based industry solutions.

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Assignment

Adding the scope of improvement and fostering the analytical abilities and skills through the perfect piece of academic work.

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Lifetime Access

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24 x 7 Expert Support

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