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Course Duration

40 Hrs.

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2 Project

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  • BMC Remedy Certificate is a platform on which BMC Remedy ITSM Suite is built. It is a single-step solution for IT Service Management. It comes with Incident & Problem Management Modules called Service Desk. This application helps in understanding the concepts of Architecture, workflows, etc.
  • Are you thinking of joining in BMC Remedy Certification Training Here, Croma Campus BMC Remedy Certification Training is the best institution for getting top-class training. We will help you with upgrading your skills. Our trainers help you in acquiring efficient knowledge for the future to get into the industry and get your desired job.
  • Things you will learn:
    • Here, we help candidates have prompt skills and knowledge to attain their goals.

      Therefore, we'll make you learn the concepts and course from scratch from our expert trainers.

      By enrolling in the course, you can learn how to develop software to help businesses.

      Furthermore, this course will make you learn the latest concepts of the BMC Remedy.

      In Croma Campus, you also get practical training during the course.

BMC Remedy Certification Training

About-Us-Course

  • Here in Croma Campus, you will get knowledge of various concepts that are mandatory at the corporate level for running the workflow. Post-completion of the BMC Remedy Course, you will understand the course in-depth.
    • You’ll gain knowledge on the BMC Remedy architecture, workflow, etc.

      In this course, you will get to know to deploy and administer AR system applications.

      Post enrolling in the course, you will get aware of BMC Remedy Asset Management.

      After completion of the course, you will become highly eligible to work in this domain.

      You will also learn the basics of the service tool in the course.

  • Now, the time has changed so technology has gained popularity among humans. Organizations have started hiring people who have great knowledge in the IT field. They are offered a good amount of income from the companies.
    • The average salary per person earns $163,894 on a per-year basis.

      Hence, your chances to get high pay because of the certification.

      Post completing the course, you will be getting good jobs options.

      Post joining the course in Croma Campus, we make students aware of procuring knowledge of the creation of the tool.

      The average salary in the USA is $124,688 per year.

  • Getting a degree as a developer is very helpful if you want a job in the IT field. Furthermore, the BMC Remedy course is something that is in demand in every company in today’s time. Some of the few benefits of BMC Remedy are as follows:
    • It is an everlasting technology used in companies.

      The BMC Remedy professional has a lot of job opportunities in the world.

      The professionals in this technology are offered high salaries as every company is opting for this technology.

      Your chances to get hired in a company are high because of the certification.

      You will be learning various concepts related to the course which will enhance your skills.

  • The BMC Remedy course offers various advantages in your job and in your skills:
    • It is a powerful tool that is used by the organization.

      It is one of those applications which helps in running operations smoothly organization.

      In the organization, the activities are tracked and managed by this tool.

      This is widely used software in the IT Industry.

      It is also used for change management in the organization.

  • BMC Remedy is an IT service management solution. There are certain roles that you can have are as follows:
    • Although, you will be learning how to use software service, desk users.

      You will be responsible to maintain availability and performance as an application administrator.

      Furthermore, your capability to develop new workflows, applications, etc. will be increased as a developer.

      You will be able to implement and deploy the application.

      You can create reports and dashboards by being a BMC Remedy developer.

  • Every company that is using this tool now has ease in working. Though we are providing the best training in Croma Campus, our experts will help you in a way that your capacity will increase according to the industry’s trends.
    • Alphacom System and Solution, Alwosta, Diverse Lynx, Dixit Infotech Services, etc. are some of the companies hiring the people of his domain.

      Our course helps you in getting job options in the IT field.

      Post enrolling in our course, you will get a good amount of knowledge related to the course.

      Our course will make you stand out from your peers in the industry.

      By advanced knowledge available in the course, you will be able to have a good salary package in the industry.

  • BMC Remedy helps organizations in their operations. This application makes the workflow easy with its unique features.
    • Though, the certification gives you practical training during the course.

      This course enhances your talent in the BMC Remedy domain.

      The person with this certification can get the job in any company with ease.

      The preference for the course is high as the tool is used widely in the companies.

      Our expert helps you gather the knowledge of the course in a detailed form.

      The certification gets an 80% significant advantage in the job in the IT field.

Why should you opt for BMC Remedy?

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40 Hrs.
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CURRICULUM & PROJECTS

BMC Remedy Certification Training

    BMC Remedy Certificate is a platform on which BMC Remedy ITSM Suite is built It is a single-step solution for IT Service Management It comes with Incident & Problem Management Modules called Service Desk.

    • Introduction to BMC AR systems
    • BMC Remedy Developer Studio
    • Advanced Forms
    • Using BMC Remedy Developer Studio
    • Understand Access Control
    • BMC ITSM Application Overview
    • Chats and Notifications
    • Incident and Change Management
    • Assets Management & Overlays
    • ITSM Process Designer, Installation, and Customizations
    • Catalog Setup and Application Configuration Tasks
    • Placement guide
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    Introduction to BMC AR systems

    • Remedy AR System Overview
    • BMC Remedy Architecture
    • Introduction to ITIL
    • Overview of BMC Remedy Out of the Box Applications (Incident Management, Problem Management and Change Management)
    • Understanding BMC Remedy Out of the Box Applications
    • Packing Lists
    • Object definition files
    • Application data export
    • Installing the AR System procedure and sequence
    • What are new in BMC Remedy 91 (New features)
    • Compatibility – Supported Vs Not supported
    • How BMC Remedy 91 is different from BMC Remedy 76 and 8x
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    BMC Remedy Developer Studio

    • Introduction to BMC Remedy Developer Studio
    • Introduction to Remedy Forms
    • Database architecture
    • Designing and creating forms
    • Working with different fields
    • Working with table fields
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    Advanced Forms

    • Introduction to other advanced forms (Display only, Join forms)
    • Introduction to workflow (Active links, Filters and Escalations)
    • Workflow actions as (Service)Functions
    • Introduction to Guides
    • Approving requests, Email Engine
    • Use of Rule-Based Email
    • ARDBC and AREA LDAP plugins and Web-services
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    Using BMC Remedy Developer Studio

    • Developer Studio preferences
    • Create objects
    • Search for objects
    • Outline feature
    • Switch perspectives
    • Change modes
    • Custom and origin objects
    • Overlay options
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    Understand Access Control

    • Create Users
    • Create Groups
    • Create Roles
    • Grant permission to forms, fields, and active links
    • Set default permission in Developer Studio
    • Set dynamic permission for parent groups
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    BMC ITSM Application Overview

    • BMC Remedy ITSM application purpose
    • BMC Remedy ITSM architecture
    • Foundation data
    • Companies, Organization and Locations
    • Support Groups and People
    • Data Management overview
    • Data Management Job Console
    • Onboarding Wizard utility
    • Data Wizard utility
    • Data Management Tool
    • Categorizations
    • Assignments
    • Access Control and Permissions
    • Application User's Perspective
    • Application Administrator's Perspective
    • Online Documentation Portal
    • Configuring the Requester Console
    • Guest User
    • Permission Groups
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    Chats and Notifications

    • Social Collaboration
    • BMC Chat
    • Twitter
    • RSS Feeds
    • Notifications
    • Individual Notifications
    • Group Notifications
    • Inbound email
    • Define Form Behavior
    • Form Views
    • Behavior Rules
    • BMC Atrium Service Context
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    Incident and Change Management

    • Incident Management Aids
    • Incident Templates
    • Incident Scripts
    • Incident Decision Trees

    Change and Release Templates

    • Change Templates
    • Release Templates
    • Activities

    Task Management System

    • Overview to TMS
    • TMS Configuration

    Change and Release Management Approval

    • Approval Process
    • Approval Mapping

    Change Risk and Advanced Change Options

    • Determine Risk
    • Change Lifecycle
    • Change Calendar
    • Custom Change Process Flows
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    Asset Management Licensing and Approvals

    • Software Licenses and Contracts
    • Approvals and Notifications

    Asset Management CIS and Financials

    • CI Functionality
    • Financials

    Overlays

    • Purpose
    • Considerations
    • Preserving ITSM Customization

    Hub and Spoke

    • Purpose
    • Consideration
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    ITSM Process Designer, Installation, and Customizations

    • Process Designer overview
    • Configuring tasks, requests, and notifications
    • Configuring ARID plug-in and the runtime settings
    • Maintaining process templates for BMC Remedy On-premise environments
    • Installation Overview
    • Relationship of ITMS Forms to AR System Forms
    • Permission Groups and Functional Roles
    • Available Web Services
    • BMC Remedy ITSM 90 Enhancements
    • Archiving concepts
    • Managing archiving policies
    • BMC Remedy Smart Reporting Console
    • Smart Reporting social capabilities
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    Catalog Setup and Application Configuration Tasks

    • Product catalog setup
    • Operational catalog setup
    • Generic catalog and assignments
    • BMC Remedy Approval Server
    • Task Management System
    • Email Rule Engine
    • Email-based approvals
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    Placement guide

    • Tips to clear an Interview
    • Common Interview questions and answers
    • BMC Remedy Interview Questions and Answers
    • Resume Building Guide
    • Attempt for BMC Remedy Global Certification Exam
    • Start applying for Jobs
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+ More Lessons

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Mock Interviews

Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.
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FAQ's

It is for help desk software, extended application suites to include CRM.

BMC Remedy is available on both premise and cloud-based solutions. It has now also grown on an automation platform.

The latest version of the BMC Remedy is AR System Server documented by Supported Product Version.

The BMC Remedy is very prominent in handling a large set of data.

BMC Remedy is a service management tool. It supports various forms of service tickets.

Its the service on the form in the database.

Career Assistancecareer assistance
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  • - Get Tips from Trainer to Clear Interviews
  • - Attend Mock-Up Interviews with Experts
  • - Get Interviews & Get Hired
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